Jessica Mitchell

About Jessica Mitchell

I am a highly motivated transformational leader offering a rich blend of business operations strategy, project/program management, and administrative talents gained from a progressive career history. I deliver successful outcomes in fast-paced, ever-changing customer-focused environments where keen business, commercial, financial, and technology acumen are key to success. Recognized throughout my career for driving business operations, market development, customer relationship management, coaching & training teams, integrating sales strategies and administration, from controlling costs and maximizing revenues to harnessing team strengths to improve companywide performance. Consistently build consensus among executive leaders to promote transparency and influence positive change; seasoned in consultative, trust-building approaches that advance organizational vision and expectations. Consistently bring energy, decisiveness and experience with commitment to attention to details and aligning business needs with creative solutions. A few of my strengths include. • Strategic Business Planning & Execution • Sales & Marketing Development • Expert Speaker & Presenter • Consultancy & Advisement • Staff Training & Development • Budget Design & Management • Stakeholder Communications • Project/Program Management

Experience

1. Associate Director of Growth Initiatives - Senior Community Care Optum Home & Community

   Optum

   Jul 2022 — Present

   Oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and department heads• Assist and communicate with executives in decision-making, program management, and initiative implementation• Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them• Improved current processes and optimize organizational procedures for efficiency and productivity• Served as a liaison with staff, executives, senior leaders, and Chief Growth Officer regarding company climate, employee well-being, project updates, proposals, and planning• Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns• Oversee daily operations in collaboration with senior managers and department leaders, and perform administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities• Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with Chief Growth Officer and other executives on special projects• Served as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications