Jessica Mena
Senior Principal of Product Management | Former VP & AVP of Business Systems | Enterprise Platforms, Transformation, Cost Optimization
- Role
- Senior Principal of Product Management at Rocket
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Jessica Mena
Senior Principal of Product Management with a background spanning product leadership, enterprise business systems, and large‑scale transformation. Experienced in leading complex platform initiatives, aligning business and technology stakeholders, and translating complex operational and technical inputs into clear execution plans.Previously served as VP and AVP of Business Systems, overseeing enterprise platforms, application portfolios, and cross‑functional teams. Known for driving platform modernization, improving operational efficiency, strengthening governance, and delivering measurable cost savings while maintaining quality and delivery velocity.Brings a strong balance of strategic thinking and execution, with deep experience working across product teams, vendors, engineering, and business leaders in regulated, high‑complexity environments.
Experience
Senior Principal of Product Management
Aug 2010 — Present · Greenville, SC, US
Defined and led a comprehensive implementation planning strategy for a core platform initiative, translating complex product and operational inputs into clear goals, milestones, and execution plans.Acted as the connective product leader between vendor teams, solution managers, and business owners, ensuring requirements and feedback were clearly captured and reflected in product direction.Drove cross‑stakeholder alignment by identifying dependencies and sequencing work, enabling coordinated execution across multiple organizations.Influenced future product enhancements through structured requirement documentation and feedback loops.Contributed to resource and capacity planning strategies, balancing delivery demands with cost awareness to support sustainable product implementation.
Education
Florida International University
Lean Six Sigma Green Belt Certification
2015
Florida State University - Herbert Wertheim College of Business
Bachelor's degree, Finance and Real Estate
Skills
- Loan Servicing
- Management
- Team Building
- Credit
- Residential Homes
- Mortgage Servicing
- Microsoft Excel
- New Business Development
- Credit Analysis
- Refinance
- Mortgage Banking
- Leadership
- Loss Mitigation
- Portfolio Management
- Loans
- Asset Management
- Banking
- Loan Origination
- Finance
- Customer Service
- Mortgage Lending
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