Jessica Fox

Experience

1. Manager, Projects & Culture

   High Tide Consulting, Inc

   Dec 2022 — Present · Denver, CO, US

   As a Project Manager, I am responsible for overseeing a variety of Salesforce projects for Enterprise and Nonprofit clients. Collaborate with clients to understand their business needs, design tailored solutions, and ensure successful deployment of Salesforce platforms. Key duties include project planning, resource allocation, risk management, and ensuring projects are delivered on time and within budget. Acting as a liaison between technical teams and stakeholders, providing guidance, troubleshooting issues, and ensuring best practices are followed. As the Head of Culture, I am responsible for developing and nurturing a positive, inclusive, and engaging workplace environment. I am passionate about creating a supportive and dynamic workplace for everyone and implement initiatives that promote company values, enhance employee engagement, and foster a collaborative and diverse culture.

Education

• University of South Florida

  Bachelor of Arts (BA), Psychology

  2010 — 2013

Skills

• Customer Service
• Microsoft Office
• Sales
• Solution Selling
• Saas
• Creative Problem Solving
• Management
• Telephone Skills
• Social Media
• Data Entry
• Crm
• Employee Training
• Account Management
• Invoicing
• Multi-Line Phone
• Software as a Service (Saas)
• Phone Etiquette
• Microsoft Excel
• Cloud Computing
• Office Management
• Microsoft Word
• Public Speaking
• Customer Relationship Management (Crm)
• Maintaining Strong Client Relationships
• Leadership
• Salesforce.com