Jessica Lee
Sr Scrum Master @NGL Insurance Company
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WORK HISTORY
Sr Scrum Master @NGL Insurance Company
Built and coached multiple cross-functional Scrum and Kanban teams to self-organize, improving velocity and delivery predictability. Led Agile transformation initiatives, establishing an Agile Community of Practice and Center of Excellence to scale best practices. Mentored Scrum Masters and Product Owners on backlog management, user story mapping, and stakeholder collaboration. Introduced and standardized key Agile metrics to help teams use empirical data for self-assessment, driving continuous improvement and stronger delivery outcomes. Cultivated and nurtured strategic relationships with senior leadership, promoting team engagement, individual development, and organizational health, driving a high-performance environment focused on agile excellence. Designed and launched a structured onboarding program for Scrum Masters, Product Owners and developers, creating a single repository of essential information to streamline integration and enhance early productivity.
EDUCATION
University of Wisconsin-Madison
Bachelor of Science (BS)
ABOUT JESSICA LEE
As a Senior Scrum Master at National Guardian Life Insurance Company, I bring over seven years of experience facilitating agile teams to drive efficiency and collaboration. My certifications as an Agile Team Facilitator, Professional Scrum Master, and Professional Product Owner underscore my commitment to fostering productive and innovative work environments. With expertise in time management, public speaking, and the hospitality industry, I am dedicated to empowering teams to reach their full potential. My work aligns with my mission of enabling success through collaboration and support, ensuring that individuals and teams thrive in achieving their goals. While I find great fulfillment in supporting others through my work in the IT field, I am equally passionate about uplifting and empowering women in all aspects of life—a drive that inspired me to start several side businesses dedicated to that mission.
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