Jessica Stone

About Jessica Stone

I’m a people-first HR leader with a proven track record in developing talent, fostering inclusive cultures, and building engaged, high-performing teams. My experience blends strategic human resources expertise with hands-on leadership, spanning key functions such as talent acquisition, employee relations, performance management, coaching, and organizational development.At Apple, I’ve played a pivotal role in aligning people strategies with business goals - leading development conversations, managing full-cycle recruitment, and supporting employee engagement through onboarding, growth planning, and real-time coaching. I\'ve also contributed to initiatives that enhance the employee experience at scale, from new hire integration to conflict resolution, with a strong emphasis on trust-building and retention.Partnering across cross-functional teams has strengthened my ability to drive HR solutions that are data-informed, inclusive, and future-focused. I bring a deep commitment to equity, psychological safety, and leadership development, and have helped navigate teams through complex moments - whether it’s remote work transitions, cultural change, or crisis response.Apple’s emphasis on human-centered design has inspired me to think differently about how HR can influence not just people, but performance. Outside of work, I contribute to my community through charitable work and school involvement - where my belief in servant leadership and human connection continues to grow.

Experience

1. Senior Manager - People

   Apple

   Mar 2021 — Present · Pasadena, CA, US

   Lead a high-performing leadership team across Shopping, Operations, Training, and Support - overseeing more than 150 team members to consistently deliver exceptional business results and customer experiences• Own full-cycle recruitment strategy including talent sourcing, interviewing, hiring, onboarding, and retention initiatives to build and sustain a high-performing retail team• Design, implement, and assess comprehensive training programs for new hires, ensuring effective onboarding and accelerated time-to-productivity• Leverage performance management systems to drive results-oriented culture focused on continuous feedback, employee development, and formal recognition programs• Conduct thorough employee performance evaluations to inform promotion decisions, salary adjustments, and tailored performance improvement plans (PIP)• Manage complex Employee Relations cases collaboratively with Employee Relations Business Partners (ERBP), Accommodations Business Partners (ABP), and legal counsel to deliver fair, compliant, and effective resolutions• Serve as a subject matter expert on employee benefits including compensation, 401K, health insurance, ESPP, and other programs, providing guidance and support to employees and leadership

Education

• University of California, Los Angeles

  Bachelor of Arts (B.A.)

• Cornell University

  Certificate Program

• Santa Monica College

  Associate of Arts (A.A.)

• Human Resources Certification Institute

  Associate Professional in Human Resources (aPHR)