Jessica Kottwitz
Chief Administrative Officer (Cao) @Common Ground Healthcare Cooperative
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WORK HISTORY
Chief Administrative Officer (Cao) @Common Ground Healthcare Cooperative
Brookfield, WI, US
Oversight of administrative insurance operations. Provide input and execution of the strategic plan.
EDUCATION
University of Wisconsin-Stout
Bachelor of Science - BS, Business Administration
SKILLS
ABOUT JESSICA KOTTWITZ
I offer an exceptional record of accomplishment in the management of corporate information systems, quality assurance, and business operations, with special expertise in the insurance and healthcare sectors. I have the proven ability to deliver millions of dollars in savings, guide the implementation of enterprise-level applications and systems to support business growth, and improve profitability and efficiency, while expanding operational capabilities. I excel at building and leading top-performing teams, optimizing processes, streamlining workflow, and automating processes, and I possess excellent problem solving skills.Career Highlights:• Saved $2.1M in licensing fees for WPS Health Solutions by negotiating lower pricing.• Managed the $68M design and implementation of the data warehouse and claims processing platforms. Project included TriZetto Facets Suite and improved Pass to Pay metrics for all areas.• Directed the implementation of an enrollment portal used by 6 million military personnel.• Worked with Microsoft and Cognizant to build the first-ever Facets instance on Azure Cloud.• Reduced testing times and improved code release times from 6 weeks to 2 weeks by leading the development of an automated testing practice.• Established WPS Health’s Enterprise QA environment and introduced automated testing, real-time response for critical issues, and new issue response protocols.• Streamlined the upgrade process from 6 months to 3 months, saving $1.2M.• Improved efficiency by migrating teams from waterfall to Agile / DevOps methodologies.• Saved more than $5M by instituting process improvements across multiple business areas.• Selected to present at multiple Cognizant conferences on the TriZetto Facets Suite and other topics.
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