Jessica Jones
Spa Director @The Ballantyne, A Luxury Collection Hotel, Charlotte
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WORK HISTORY
Spa Director @The Ballantyne, A Luxury Collection Hotel, Charlotte
Charlotte, NC, US
EDUCATION
Gwinnett Technical College
Certification, Secondary Education and Teaching
Donellas school of cosmetology
Cosmetology/Cosmetologist, General
ABOUT JESSICA JONES
Absolutely! Here’s a LinkedIn-ready version of your bio that’s professional and uniquely you:AboutI’m a passionate wellness leader with a deep-rooted belief that luxury should feel like coming home. With a track record of building 5-star spa teams and elevating guest experiences, I bring both structure and soul to everything I do. My expertise lies in developing high-performing teams, curating memorable spa journeys, and creating operational strategies that align with both brand identity and bottom-line goals.Currently serving as Spa Director at The Spa at Ballantyne (Marriott Luxury Collection), I’ve helped enhance service offerings, retail performance, and team morale — all while staying true to my mission: to lead with heart, integrity, and vision.I’m especially passionate about aligning wellness with purpose, supporting team growth, and ensuring every guest feels seen, heard, and healed.Whether I’m developing training programs, crafting a new treatment menu, or mentoring future spa leaders, I bring an intuitive, strategic, and elevated approach — all guided by the belief that everything is always working out for me… and for those around me.
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