Jessica Ikard
Senior Manager, Customer Success at SolarWinds
- Role
- Senior Manager, Customer Success at SolarWinds
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jessica Ikard
When I was a child, my parents used to apologize for me striking up a conversation in the grocery store line. They always said \"she never met a stranger.\" My effervescent personality serves me well in my day-to-day activities assisting customers in their technical challenges as a customer \"quarterback\" to win. At the end of the day, I find satisfaction in being a trusted advisor and am charged by new challenges.
Experience
Senior Manager, Customer Success
Apr 2025 — Present
Education
The University of Texas at San Antonio
Master of Business Administration (MBA), Marketing/Marketing Management, General
2010 — 2013
Texas Tech University
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
2006 — 2009
Skills
- News Writing
- Social Media Marketing
- Microsoft Excel
- Marketing
- Wordpress
- Management
- Account Management
- Marketing Communications
- Strategic Communications
- Rackspace Cloud
- Real Estate Marketing
- Social Networking
- Salesforce.com
- Data Analysis
- Public Relations
- Microsoft Powerpoint
- Microsoft Office
- Public Speaking
- Social Media
- Adobe Creative Suite
- Spss
- Customer Service
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