Jessica Heer

Front Desk Receptionist @Chartwell Retirement Residences

Calgary, AB, CA

Ensure the safety and well-being of residents during overnight hours by monitoring activity, responding to emergencies, and coordinating with 911 and first responders when needed•Perform confidential clerical, receptionist, and basic accounting duties as part of daily operations•Maintain a secure environment and handle sensitive information with professionalism and discretion•Communicate effectively with residents, families, healthcare staff, and management to provide consistent support and care

Bow Valley College

Criminal Justice

Canadian Criminal Justice Academy

Diploma, criminal justice