Jessica Harris

Workforce Management Professional, SWPP Board Member & ICMI Featured Contributor

Role: Associate Director at School Specialty
Location: Delaware, OH, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Jessica Harris

Experienced Optimization Manager with a demonstrated history of working in various call…

Experience

Associate Director
School Specialty
Jun 2024 — Present

Education

MCCKC
Associates, Business
2007 — 2009

Skills

Banking
Risk Management
Team Management
Change Management
Six Sigma
Call Center
Business Process Improvement
Analytics
Business Analysis
Data Analysis
Contact Centers
Project Management
Call Center Administration
Program Management
Analysis
Call Centers
Business Development
Real Time Monitoring
Process Improvement
Management
Call Routing
Internal & External Communications
Quality Assurance
Vendor Management
Team Leadership
Analytical Skills
Ivr
Relationship Management
Associate Engagement
Customer Service
Report Development
Disaster Recovery
Operational Efficiency
Customer Satisfaction
Strategic Leadership
Forecasting

Contact information

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Work email
•••••@schoolspecialty.com
Personal email
•••••@•••••.com
Direct dial
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Current company

School Specialty

Education Administration Programs · 3.6K employees · Greenville, Wisconsin, United States

At School Specialty, our business is transforming more than classrooms. We believe that all students can flourish in an environment where they are engaged and inspired to learn and grow. In turn, this belief has propelled us to 60 years of leadership in providing comprehensive learning environments for PreK-12 educational institutions in the U.S. and Canada. Our extensive portfolio includes essential classroom supplies, furniture and design services, educational technology, science curriculum, supplemental learning resources, professional development, funding assistance, and more. We design, manufacture, and distribute a broad assortment of name brand and proprietary products, and focus an unmatched team of subject matter experts, all in support of a singular vision: providing the products and support to help districts elevate their performance and improve learning outcomes for every student.

schoolspecialty.com

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About Jessica Harris

Experience

Associate Director

Education

MCCKC

Skills

Find verified contacts for anyone on LinkedIn