Jessica Hamlin
Employee Service Coordinator, Go Brands, Inc (Gopuff) @Beacon Hill
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WORK HISTORY
Employee Service Coordinator, Go Brands, Inc (Gopuff) @Beacon Hill
Philadelphia, PA, US
Complete unemployment claims• Complete verifications of employment• Complete termination of employment letters• Manage cases via case management system (ServiceNow) within our service level agreements• Route requests that come into a shared inbox• Escalate complex or time sensitive issues as appropriate• Maintain data integrity by validating customer identity• Provide an excellent customer experience by initiating effective communication and utilizing strong problem-solving skills to focus on the solution
EDUCATION
Coastal Carolina University
Bachelor of Applied Science - BASc
ABOUT JESSICA HAMLIN
I specialize in Leave of Absence and Workers Compensation, where I manage sensitive…
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