Jessica Fischer

Client Support Specialist @VLS Environmental Solutions, LLC

Houston, TX, US

Serve as the primary liaison between clients, operations, and sales teams, ensuring clear communication and strong client relationships.• Support clients with waste profiling, transportation coordination, and scheduling while maintaining compliance with RCRA, DOT, and OSHA standards.• Collaborate with Regional Sales to prepare proposals, achieve sales budgets, and ensure client retention and satisfaction.Issue and review approval packages with clients regarding shipping requirements, terms, and regulatory documentation.• Maintain accuracy in CRM systems, preparing timely reports for leadership and tracking waste profiling activities.• Contributed to new scheduling role launches at multiple sites, providing training, onboarding, and updated process documentation.• Developed training materials and scheduling protocols that improved operational efficiency and became reference guides for onboarding.• Recognized with “Employee of the Month” for exceeding expectations, demonstrating initiative, and fostering a positive, collaborative team culture.

Lone Star College

Associate of Arts - AA