Jessica Gerski
Senior Professional Services Consultant @LinkSquares
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WORK HISTORY
Senior Professional Services Consultant @LinkSquares
I specialize in developing comprehensive solutions for customer support and providing advanced assistance in complex workflow design and implementation. My responsibilities include strategically scheduling and documenting client-facing calls for precise internal reporting, as well as demonstrating and exploring Generative AI features with a focus on their application in drafting and redlining legal documents. I have created a comprehensive best practices playbook for clients on Generative AI implementation and workflow optimization, and I conduct quarterly in-depth analyses of customer data, generating detailed utilization reports and insights. Furthermore, I facilitate cross-departmental communication to drive product development and strategic updates, and I lead project management by effectively delegating tasks to specific team members and departments.
EDUCATION
Northeastern University
Master of Sports Leadership, Sports Leadership
The College of Saint Rose
Bachelor of Arts (B.A.), Communications
SKILLS
ABOUT JESSICA GERSKI
Dedicated and highly skilled Legal Operations Associate with a strong background in…
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