Jessica Eleksis
Manager of Customer Success
- Role
- Manager, Customer Success at ECP
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Jessica Eleksis
A high energy individual looking to utilize and challenge my skill set in an innovative and growing organization. Specializing in managing a customer portfolio that focuses on profitability, retention and overall customer satisfaction through performance tracking KPIs. I am passionate in my pursuit of quality and efficiency while building on cross-functional collaboration to ensure my teams are supported and empowered. To support the customer journey, I offer strategic guidance in the B2B SaaS environment. Looking to connect with like-minded individuals to share insight on industry best practices to create exceptional customer experience.
Experience
Manager, Customer Success
Feb 2025 — Present
Managing customer success to support clinical and operational software solutions for assisted living providers
Education
Indiana University Bloomington
Bachelor's degree, Tourism and Travel Services Management
2009 — 2013
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