Jessica El Haddad
Consultant Forensics Dispute & Investigations @BDO
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WORK HISTORY
Consultant Forensics Dispute & Investigations @BDO
Toronto, ON, CA
EDUCATION
International Career School Canada
Autocad Essentials Certificate, Civil Engineering
The Knowledge Academy
Certificate, The Project Management Professional (PMP) 35 Hours
Notre Dame University - Louaize (NDU)
Bachelor of Engineering - BE, Civil Engineering
ABOUT JESSICA EL HADDAD
As a civil engineering graduate from Notre Dame University - Louaize, I\'ve honed my skills in Autodesk Civil 3D and quality management to excel as an Insurance Support Services Advisor at TD Insurance. This role has allowed me to apply my PMP certification to enhance process efficiency and ensure compliance with regulations. My core competencies include leadership, meticulous attention to detail, and the ability to deliver legendary customer service.At TD Insurance, our team consistently met KPIs, leading in both compliance and engagement. We\'ve collaborated to share knowledge, streamline customer service procedures, and resolve issues effectively. I take pride in contributing to a culture that values precision, accountability, and a customer-centric approach. My experience in project management and my technical background enable me to bring a diverse perspective to our team, driving continuous improvement and customer satisfaction.
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