Jessica Ecke
Director of Client Services
- Role
- Director of Client Services at Serena & Lily
- Location
- Sausalito, CA, US
- LinkedIn followers
- 500 followers
About Jessica Ecke
Experienced Customer Care Manager with a demonstrated history of working in the retail & hospitality industry. Skilled in Catering, Food & Beverage, Hotel Management, Customer Satisfaction, and Hospitality. Strong support professional with a Bachelor of Science (BS) focused in Organizational Communication, Philosophy from California State University-Chico.
Experience
Director of Client Services
May 2022 — Present
Education
California State University, Chico
Bachelor of Science (BS), Organizational Communication, Philosophy
1995 — 2000
Skills
- Guest Recovery
- Pre-Opening
- Hospitality
- Hiring
- Property Management Systems
- Guest Service Management
- Hospitality Industry
- Customer Satisfaction
- Hotel Administration
- Reservation
- Hotel Management
- Food & Beverage
- Employee Training
- Customer Service
- Catering
- Revenue Analysis
- Opera
- Resorts
- Hotels
- Reservations
- Hospitality Management
- Front Office
- Rooms Division
- Yield Management
- Banquets
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