Jessica Copeman

Operations Manager at Local HVAC Company

Role: Operations Manager at Custom Air And Plumbing
Location: Bradenton, FL, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Jessica Copeman

Experienced Home Services Manager with a demonstrated ability to make plans for the…

Experience

Operations Manager
Custom Air And Plumbing
Jan 2019 — Present · Sarasota, FL, US

Education

State College of Florida-Manatee-Sarasota
Social Psychology
2003 — 2005
Western Governors University
Business Management
2008 — 2011

Skills

Staff Development
Staff Retention
Profit Margins
Hvac
Marketing Strategy
Hiring Practices
Customer Experience
Extended Warranty
Team Leadership
Air Conditioning
Microsoft Office
Sales
Sales Process
Organizational Effectiveness
Sales Effectiveness
Call Centers
Business Development
Project Management
Operations Management
Branch Banking
Work Orders
Training
Customer Satisfaction
Call Center Development
Sales Management
Customer-Focused Service
Customer Experience Management
Purchase Orders
Customer Retention
Customer Service
Coaching
Customer Service Management
Budget Management
Customer Relationship Management (Crm)
Public Speaking
Restructuring
Purchasing
Dispatching
Appointment Scheduling
Profit/Loss Accountability

Contact information

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Work email
•••••@customairinc.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••18

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Current company

Custom Air And Plumbing

Facilities Services · 31 employees · Founded 1986 · Sarasota, Florida, United States

Centrally located on Tower Lane in Sarasota, Florida, Custom Air is a full-service heating, ventilation and air conditioning company. We are proud to have served the residents and businesses of Sarasota and Manatee Counties for more than 20 years. Our expert HVAC technicians provide residential and commercial services, equipment replacement, design and building services, new construction HVAC setup and service and maintenance agreements. The owners are in the office every day, bringing three decades of HVAC experience to the table and helping to make sure that every customer receives high-quality service that we pledge to deliver. Our excellent HVAC contractors and support staff are 100 percent committed to upholding our three core values: a tradition of service, a commitment to quality and a respect for value. We are committed to serving both residential and commercial customers and are keenly aware of the different needs of each. With our extensive resources and state-of-the-art tools, we can see to the needs of the largest commercial projects; with our personal touch and attention to detail, we can provide the same outstanding service to every individual homeowner. Thanks in large part to this flexibility, we are proud to be the Sarasota area’s largest heating, ventilation and air conditioning company. Our NATE certified technicians are trained to carry out any repair job, and we offer 24-hour emergency service on all makes and models. Of course, the best approach to repair is prevention, which is why we also offer a comprehensive range of routine maintenance services. We know that great air conditioning and ventilation make all the difference in the Sarasota area, which is why we pledge to do everything we can to keep your family cool.

customairinc.com

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About Jessica Copeman

Experience

Operations Manager

Education

State College of Florida-Manatee-Sarasota

Western Governors University

Skills

Find verified contacts for anyone on LinkedIn