Jessica Chouinard

WORK HISTORY

EDUCATION

ABOUT JESSICA CHOUINARD

I’m a Physical Therapist turned Medical Writer, Instructional Designer, and Clinical Informatics Specialist, passionate about making complex healthcare systems and science clear, accurate, and usable.For over a decade, I’ve worked where clinical expertise, education strategy, workflow optimization, and content development intersect. I’ve:Designed training programs for 500+ cliniciansCreated SOPs and Epic workflow guides that reduced EMR errors by 30%Developed educational resources that improved compliance training participation by 40%Launched a digital publication that grew to 500+ subscribers in 3 months and ranked in the Top 60 nationwide, writing on healthcare ethics, provider communication, and policy in plain languageWhat I bring:Medical Writing & Health Communication → disease state education, treatment pathways, anatomy/physiology, patient experience, policy translationInstructional Design → eLearning modules, onboarding programs, SOPs, slide decks, and digital learning systemsClinical Informatics & Epic/EMR Optimization → workflow redesign, EMR template development, super-user training, and collaboration with IT to reduce documentation burdenProven Results → measurable improvements in compliance, onboarding efficiency, EMR accuracy, and learner engagementI’m especially drawn to roles in Medical Writing, Instructional Design, and Clinical Informatics/Epic Analysis — roles where clear, evidence-based communication and optimized workflows improve clinician training, system usability, and ultimately patient outcomes.Let’s connect.