Jessica Carvajal

Solution Architect @OSF Digital

Austin, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Solution Architect @OSF Digital

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EDUCATION

N/A

The University of Texas-Pan American

Bachelor of Business Administration (BBA), Marketing

SKILLS

Requirements GatheringBusiness AnalysisSoftware DocumentationScrumSdlcCrmRequirements AnalysisE-CommerceSharepointSaasBusiness RequirementsBankingVisioProgram ManagementAgile MethodologiesTest CasesTest PlanningJiraDocumentationMicrosoft OfficeTestingUser Acceptance TestingHp Quality CenterQuality CenterConfluenceAgile & Waterfall MethodologiesJack HenryMagentoDemandwareSales Force Commerce CloudProject Management Office (Pmo)Business ProcessManagement

ABOUT JESSICA CARVAJAL

Dedicated eCommerce consultant in a functional solutioning and requirements analysis role. Experienced in working with clients to uncover and define business requirements, collaborative solutioning and assisting in managing scope. Proven track record of successfully launching multiple eCommerce platform implementations in both the B2C and B2B space over the last 9 years. 12 + years experience in a technology consultant role in the industries of eCommerce, banking, and healthcare analytics.Skills include: requirements elicitation, gap analysis, functional requirements documentation, test planning and UAT. Experienced in new installations, enhancements, conversions and support of both COTS and open-source software platforms. Methodologies / techniques: Agile / Scrum, Waterfall, User Stories, Use Cases, Test Cases, JAD sessions. Tools: JIRA, Confluence, Lucidchart, SharePoint Platform experience: Salesforce B2C Commerce Cloud / Demandware, Salesforce B2B Commerce Cloud, Salesforce OMS, Magento, Hybris, Jack Henry Banking (SilverLake, Vertex, ArgoDeposits)Certifications: Salesforce B2B Commerce for Administrators Accredited Professional, Demandware Certified Solution Strategist

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