Jessica Cardone

Sales Operations Data Analyst @Curriculum Associates

Create new accounts and ensure they are assigned to the correct hierarchy and territory.* Own the process to merge duplicate accounts.* Proactively build out the account hierarchies wherever possible.* Maintain a clean set of customer hierarchy data within Salesforce.com. This will include defining and creating a weekly and/or monthly audit process to ensure anomalies are addressed and resolved.* Act as a Salesforce.com subject matter expert as it pertains to Accounts and Contacts, along with general understanding of how the other functional groups within the company utilize Salesforce.com.* Perform routine order audits to ensure we are capturing end user information.* Assist Customer Service and Accounts Payable with ERP account maintenance.* Work with the Director of Sales Operations on Salesforce.com enhancements pertaining to Accounts and Contacts.* Assist in on-going training of new hires so they understand the Account Structure within Salesforce.com.* Participate in ad hoc data cleanse projects needed to integrate data from other systems into Salesforce.com.