Jessica Baez
Case Manager Supportive Services for Veteran Families @Ceo Commission On Economic Opportunity
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WORK HISTORY
Case Manager Supportive Services for Veteran Families @Ceo Commission On Economic Opportunity
Wilkes-Barre, PA, US
Connect with community partners for assessment referrals and ensure clients meet SSVF program eligibility criteria- Maintain a caseload of 18 to 25 clients and develop individualized service plans focused on stability in income, self-care, and housing- Recertify plans every 90 days and collaborate with team members and community partners to improve service delivery- Assist clients in accessing services by communicating with the VA and other agencies, and maintain accurate records of client interactions- Enter client data into the Homeless Management Information System (HMIS) and produce regular reports on client outcomes- Monitor program performance measures and collaborate with housing locators and landlords for client placements- Travel within Wilkes-Barre for home visits and participate in inter-agency case management efforts- Conduct NSPIRE, habitability, Housing Quality Standards, and lead Inspections.
EDUCATION
Lehigh Carbon Community College
Liberal Arts and Sciences/Liberal Studies
Strayer University
Human Resources Management/Personnel Administration, General
McCann School of Business and Technology
Medical Laboratory Technician
SKILLS
ABOUT JESSICA BAEZ
Dynamic and dedicated professional with three decades of extensive experience in the…
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