Jessica B.
Market Loan Advisor, Partnerships @Zillow Home Loans, Llc
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WORK HISTORY
Market Loan Advisor, Partnerships @Zillow Home Loans, Llc
Develop and maintain high-value client relationships by acting as the primary liaison between real estate professionals and loan officers.• Strategize and implement client engagement initiatives to enhance brand loyalty and drive repeat business.• Organize and lead in-person market visits and events to strengthen partnerships, and leverage data-driven insights to identify high-potential clients and develop targeted outreach strategies, and facilitate high-touch relationship management by onboarding and training partners.• Manage high-profile client escalations with discretion and professionalism, ensuring satisfaction and retention.• Conduct public speaking and presentations to educate and engage partners, showcasing confidence in high-stakes client interactions.
EDUCATION
Eastern Michigan University
Master's Degree, Business Administration and Management, General
University of Michigan
Bachelor of Business Administration (B.B.A.), Marketing
ABOUT JESSICA B.
Consultative and partnership sales (b2b/b2c), luxury retail, and entrepreneur in fashion design
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