Jessica Abbott
Out-patient Rehab - Front Office Coordinator @Trinity Health
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WORK HISTORY
Out-patient Rehab - Front Office Coordinator @Trinity Health
Livonia, MI, US
Handling front desk coordination at Trinity Hospital Livonia’s Out-Patient Rehab clinic for physical, occupational, and speech therapy services (including vestibular, lymphedema, swallow studies, and LSVT). Assisting our lymphedema clinicians with wrapping and unwrapping wound care supplies for patients. Ordering office supplies and exercise equipment. Collaborating with management with ideas for marketing, including brochure and newsletter composition. Identifying workflow inefficiencies and improving productivity.
EDUCATION
DeVry University
Associate of Arts and Sciences - AAS, Web Page, Digital/Multimedia and Information Resources Design
Sierra Vista High School
High School Diploma, General Ed
ITT Technical Institute
CAD/CADD Drafting and/or Design Technology/Technician
Cornell Law School
Legal Studies, General
ABOUT JESSICA ABBOTT
Trinity Health benefits from over three years of expertise in front office coordination, with a focus on efficiently managing appointment scheduling and patient inquiries for physical, occupational, and speech therapy services. Competencies include handling diverse therapy modalities such as vestibular, lymphedema, and LSVT, while ensuring seamless communication with patients and staff. Prior experience at TrinityElite honed skills in sports therapy coordination, where administrative support empowered athletic training teams to deliver exceptional care. Committed to operational excellence and patient satisfaction, contributions consistently enhance the healthcare experience through organization, adaptability, and a solutions-oriented mindset.
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