Jessica Pinto
Membership Engagement Specialist @Ymca Of The Triangle
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WORK HISTORY
Membership Engagement Specialist @Ymca Of The Triangle
Delivered exceptional front desk hospitality, greeting all members and guests with professionalism and warmth- Created a welcoming environment by learning member names and ensuring positive first impressions- Promoted member satisfaction through excellent customer service, proactive communication, and conflict resolution- Conducted facility tours and supported new member onboarding to enhance community engagement- Processed memberships, program registrations, and payments with accuracy and attention to detail- Maintained a clean, organized, and safe front desk and lobby environment for all visitors- Responded promptly to member inquiries, emergencies, and service needs with empathy and efficiency- Collaborated with team members to support daily operations, special events, and fundraising initiatives
EDUCATION
High Point University
Bachelor's degree
ABOUT JESSICA PINTO
Creative and detail-oriented broadcast professional with hands-on experience in live TV…
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