Jessi Harper
- Role
- Service Delivery Manager Client Delivery Manager at NTT DATA
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jessi Harper
There is nothing that motivates me more than team work, success and complete customer…
Experience
Service Delivery Manager Client Delivery Manager
Jun 2021 — Present
Own The Managed Services Delivery Relationship Responsible for “Run” - Delivery Manages operational obligations Maintains the quality, integrity and availability the service Co-Owns the client relationship, serving as a client advocate and trusted advisor Drives high satisfaction of the client Seeks innovation and service improvement First point of contact for escalation of Managed Services delivery issues Coordinates integration layer across services and countries
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