Jess Holbrook
External Advisory Board Member @University Of Washington Human Centered Design & Engineering
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WORK HISTORY
External Advisory Board Member @University Of Washington Human Centered Design & Engineering
Seattle, WA, US
EDUCATION
University of Washington
B.S. with honors, Psychology
University of Oregon
Ph.D., Psychology
SKILLS
ABOUT JESS HOLBROOK
Senior Director of Research specializing in human-centered AI for the past 11 years. Currently leading UX research for Microsoft AI. Early stage investor in AI, AI hardware ecosystems, climate, and anything that seems like the world would be better with it in it. Previously led the Generative AI team and supported all UX functions for the Responsible AI and data transparency teams at Meta. At Google, I was the Head of UX for the Responsible AI and Human-centered Technology group. Before that, I founded and led of the People + AI Research team (PAIR)- https://pair.withgoogle.com - working on human-centered and inclusive approaches to AI. I led a team of UX Researchers, Interaction, Visual, and Motion Designers, Prototypers, and Program Managers in the Google Research (aka Google AI) group. We took AI and machine learning technologies, matched them with people\'s needs, and brought them to market through products like Google Clips and the Pixel phones. I was also the UX Lead for AIY Projects (https://aiyprojects.withgoogle.com/) bringing AI to the maker community. Before that, I researched many of the Google Cloud Platform developer experiences including those around big data, data visualization, and developer productivity.At Amazon my focus was on the shopping experience for international customers, information seeking behaviors while shopping, and distributing user experience tools to engineering teams. My first time at Microsoft, I led a team of UX Researchers on the Windows 8 release with a team scope spanning the developer experience, the touch interaction model, Internet Explorer, Windows Store, Windows.com, the field research program, and bug management for the 80+ member Design and User Research team. Before that I was a User Researcher on Windows 7, Windows Live, and Internet Explorer 8 and 9.I also served on the Board of Forging Youth Resilience, a nonprofit that empowers young people to build physical and mental strength for life by providing access to a national network of community-based fitness programs and mentorship.
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