Jess Hockett

About Jess Hockett

My entire professional career has been invested in business development and marketing with a focus on the development and implementation of creative strategies to help businesses grow. A lifelong resident of Spokane and active father of 2 boys, my passions beyond marketing and business development include spending time with my boys, baseball, classic cars, music and the outdoors.

Experience

1. Director of Sales & Marketing

   Servpro Of Spokane County

   Sep 2015 — Present · Spokane, WA, US

   Responsible for all sales and marketing department activities for SERVPRO of Spokane County. Roles and responsibilities include- Development of strategic objectives related to sales and marketing for SERVPRO of Spokane County- Building initiatives for establishing and maintaining the SERVPRO brand within Spokane County- Development of marketing plans and events- Creation and maintenance of sales and marketing department budgets- Market research and analysis- Creation/development and management of advertising campaigns and PR activities- Creation/development and management of all social media- Reputation management and customer relations- Establishing partnerships and developing relationships to increase sales & and collaborate with media- Hiring and training of all sales and marketing department personnel- Assignment of sales territories and targets to the sales team- Preparation of reports and presentations to update ownership of department activities and progress- Networking and socializing with important centers of influence to ensure sustained referrals- Identification of new marketing and business growth opportunities- Attendance of business seminars, conferences, and workshops to track industry trends- Analyzing and responding to competitors\' strategies and changes in the industry- Maximizing value from referral networks and business connections- Evaluation of the performance of sales and marketing personnel.