Jess Hensler
Data Science and Operations Research Product Manager
- Role
- Data Science and Operations Research Product Manager at FedEx Dataworks
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Jess Hensler
Digitally-minded innovator. User-obsessed researcher. Influencing executor.
Experience
Data Science and Operations Research Product Manager
Nov 2024 — Present · Cleveland, OH, US
Lead Forecast Pod for Network 2.0 Zenith project, with AI-powered KPI dashboards, customer-centric narratives, and tracking success in the $100MM business case• Program manage same-day forecasting effort that utilizes ML and AI to improve operations, saving $300k/year• Design, pitch, and communicate Program Increment development plan for 10 team initiative, authoring milestones, technical roadmap, and business architecture• Create and evangelize rigorous enterprise process for rapid prototyping, experiment lifecycle, and templates for recording results• Author video scripts for product announcements
Education
The Ohio State University College of Arts and Sciences
Bachelor of Science (B.S.), Economics, minor in English
2010 — 2014
Queen's University Belfast
Peace Studies
2009 — 2009
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