Jesse Rodriguez

About Jesse Rodriguez

Highly motivated and diligent professional excelling in quickly mastering technology. Demonstrated ability to educate individuals of varying technical proficiency levels through comprehensive teaching, training, and troubleshooting experience. Skilled in delivering exceptional customer service and collaborating effectively in team settings. Proficient in multitasking and thriving in high-pressure environments. Adaptable and eager to learn, with a strong aptitude for integrating seamlessly into new work environments. Bilingual in English and Spanish.Experienced SaaS Ops Engineer with expertise in Mac OS X, Okta/Workflow, Zoom, GSuite, Atlassian Suite (Jira, Confluence, Jira Service Desk) Bettercloud, Zapier, and Other tools. Seeking a challenging role as a SaaS Ops Engineer to leverage my technical skills and passion for innovation.You can check out my digital resume here:https://my.visualcv.com/jessetech/

Experience

1. Sr IT Saas Administrator

   Muck Rack

   Mar 2025 — Present

Education

• Queens College

  Bachelor's Degree, Sociology/Computer Science

  2012 — 2015

• Borough of Manhattan Community College

  Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

  2007 — 2009

• General Assembly

  Front end web development , Coding

  2017 — 2017

Skills

• Mac
• Microsoft Office
• English
• Event Planning
• Cascading Style Sheets (Css)
• Teamwork
• Html5
• Customer Service
• Css
• Technical Support
• Public Speaking
• Powerpoint
• Microsoft Excel
• Mac Os
• Time Management
• Windows
• Sass
• Microsoft Word
• Research
• Os X
• Retail
• Social Media