Jesse R.
Acting Director of HR & Operations @Indigenous Youth Roots - Iyr Formerly Cre
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WORK HISTORY
Acting Director of HR & Operations @Indigenous Youth Roots - Iyr Formerly Cre
EDUCATION
Fleming College
Certificate, Human Resources Management
University of Guelph
Bachelor of Commerce - With Distinction, Hotel & Restaurant Managament
Durham College
Diploma - With Honours, Hospitality Management - Hotel, Restaurant, and Tourism Management
ABOUT JESSE R.
I am an HR professional with high business acumen in a variety of industries and settings including: Non-Profit, Hospitality, Retail, and Pet Care. Having spent the first few years of my career searching for something I can be passionate about, I eventually developed a a skillset around team development, people management, and employee engagement. Recent successes include: Improved Internal Employee Satisfaction Metrics - Maintained a turnover rate of 10% in a businesses first year of operations (Dogtopia)- Implemented action plans leading to improved employee satisfaction (achieved 85%+)(Starbucks)- Reduced annual employment & recruitment costs for my store by 18%(Starbucks) Strong Talent Acquisition Numbers in a Challenging Market - Introduced new hiring practices leading to a 5 year low in vacancies (Hamilton Golf & Country)- Oversaw the filling of 400+ seasonal positions across 6 provinces and 125 locations (Royal City)- Managed and trained a team of recruiters focused on filling seasonal contract positions (Royal City) Remaining Competitive by Conducting Workforce Planning Initiatives - Conducted industry compensation surveys across 6 provinces with over 50 participating firms (Royal City)- Compiled results to establish industry trends and averages in each operating region (Royal City)- Analyzed annual staff evaluation feedback forms to determine key areas of opportunity (Royal City, Baci Ristorante)
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