Jesse Kraft
Assistant Director for Digital Workplace - Microsoft 365 Platform (Email, Collaboration, SharePoint, PowerBI, etc) at Northwestern Mutual
- Role
- Assistant Director of Engineering at Northwestern Mutual
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Jesse Kraft
Energetic engineering leader with over 20 years’ experience supporting/designing/delivering complex technology solutions and building world-class teams to deliver outstanding results. Career Highlights: • Rolled out Office 365 (Exchange Online, OneDrive, Intune) to over 35k users (20k in one month) in an extremely tight timeline to prevent users from losing mobile connectivity to existing platform; also resulting in over $1M cost avoidance for licensing on the old mobile platform. • Spearheaded the governance of M365 platform, deployment standards and best practices by partnering with stakeholders, and risk partners across the enterprise. • Established Continuous Review Process to manage the 1600 changes that occur annually to the M365 Platform. • Led 6+ unique agile teams to success during and through agile transformation and delivered 80%+ of features accepted by removing obstacles, guiding technical direction, and encouraging teamwork behaviors. • Reduced incidents by 20%, enterprise wide, through resolving experience killers for business partners and customers and pioneering Customer Experience Enhancement program for the enterprise. • Aggressively attracted, recruited, interviewed, and hired top talent from major national companies to fill open roles. Have over 95% retention rate of employees on my team, higher than company average. • Enhanced M365 Desktop application delivery saturation and maintenance, resulting in 98%+ of users working on a supported version of Office and 95%+ of users working with the latest release. • Caused zero p2, p1 outages organization-wide while leading the execution of 250+ production changes to enterprise annually. • Achieved positive Lean Leadership scores, Organization Health Engagement scores (94%, 11% higher than company average), Bravo results, and successful OKR delivery results by prioritizing a meticulous focus on customer-first practices and delivery.
Experience
Assistant Director of Engineering
Jan 2018 — Present
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.