Jesse Gales
Pharmacy Operations Coordinator @Equitas Health
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WORK HISTORY
Pharmacy Operations Coordinator @Equitas Health
Columbus, OH, US
Assisted in operational strategy and workflow optimization for a diverse network of eight pharmacy locations, acting as a primary resource for internal pharmacy technology and inventory systems. Led the end-to-end lifecycle of process improvement initiatives, identifying bottlenecks in medical benefit billing and inventory management to design scalable solutions that increased revenue capture and compliance. Served as the technical liaison for pharmacy staff, translating complex operational challenges into actionable requirements for process changes and technical implementations. Managed cross-functional problem-solving across billing and pharmacy operations while fostering new business partnerships to resolve and advance systemic issues to improve patient journey.
EDUCATION
Cape Fear Community College
Associate of Arts - AA, General Studies
Colorado State University Global
Bachelor of Science - BS, Health/Health Care Administration/Management
The Ohio State University
Master of Healthcare Innovation
ABOUT JESSE GALES
Certified Pharmacy Technician (CPhT) with 10 years of specialized experience and a current focus on Pharmacy Operations Coordination. Expert in high-level problem solving, including complex billing issues and inventory optimization. Combines over a decade of hands-on technical experience with high-level strategic planning skills developed through roles at McKesson and Cardinal Health. Currently advancing leadership capabilities through a Master of Healthcare Innovation at The Ohio State University.
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