Jesse Staton

Senior System Engineer @ALKU

Waldorf, MD, US

Maintain, troubleshoot, and upgrade multiple networks for internal and customer use, ensuring 99% uptime through proactive system tuning and VMware ESXI management. Lead team efforts to enhance familiarity with systems like Nutanix clusters, McAfee (Trellix), and PDQ, improving deployment efficiency by 20%. Respond to customer issues promptly, achieving a 95% satisfaction rate while applying STIGs to secure Windows-based operating systems. Collaborate with departments to meet diverse client needs, including standing up new sites with cutting-edge equipment and patching via WSUS. Conduct security scans with Nexpose and contribute to configuration audits, strengthening infrastructure security for high-stakes environments.