Jesse Ortiz
Deskside Support Technician @Sacred Heart University
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WORK HISTORY
Deskside Support Technician @Sacred Heart University
Fairfield, CT, US
Formulation and maintenance of the university\'s Configuration Management Database, keeping up-to-date records- Established and maintained laboratory and classroom computers, ensuring readiness for class and experimentation- Recorded all incidents utilizing both BMC Footprints and TeamDynamix ticketing system, communicating all resolutions and troubleshooting steps.
EDUCATION
Sacred Heart University
Bachelor of Science - BS, Computer Engineering
ABOUT JESSE ORTIZ
I graduated with a Computer Engineering Bachelors degree from Sacred Heart University. I have a strong focus on embedded systems, circuit design, coding, and troubleshooting. I have worked on a capstone projects focused on embedded systems such as LiDAR object detection and avoidance. I\'m dedicated to getting work done efficiently and effectively for any project I work on.
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