Jesse Marion
Manager, Support Operations @Fullscript
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WORK HISTORY
Manager, Support Operations @Fullscript
Squamish, BC, CA
EDUCATION
The Art Institute of Vancouver
Professional Recording Arts, Sound Engineering/Audio Mixing & Mastering/Music Composition
SKILLS
ABOUT JESSE MARION
Results-driven Customer Support Manager with over seven years of technical expertise in high-volume contact centers. Proven track record in building robust support data foundations, implementing successful live chat channels for a 20%+ increase in customer success metrics. Proficient in business communication, troubleshooting, and process improvements. Demonstrates excellence in workflow optimization, data analysis, and strategic planning, consistently delivering results in high-pressure environments.
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