Jesse Maldonado

Operations Coordinator @Orange County Fire Protection

Orange County, CA, US

Position Purpose and MissionEffectively schedule and coordinate service trucks, contribute to furthering a progressive work environment, and be adaptable to change as needed.Job DutiesMaintain Systems Schedule- Contact Customers to Schedule Jobs- Dispatch Field Technicians- Manipulate Schedule to Allow for Vehicle Maintenance- Maintain Schedule’s Additions and ChangesOperational Duties- Prepare and Print Work Orders- Review Work Orders for Accuracy and Clarity- Input and Review Jobs on Systems Job Tracker- Coordinate with Pete for Repair Parts- Assist with Job Boxes/Inventory- Assist with Customer File and Access Accuracy- Order and Coordinate Job Site Rental Equipment- Assign the Shared Technician Equipment- Provide General Support for Technicians (*shared duty)- Data Entry and Report Preparation- Paperwork check-in from field technicians- Finalize ‘Certified’ System Reports for Submittal to InvoicingCustomer Service and Inside Sales- Review and Contact Customers on Monthly Access List- Send Monthly Post Cards- Field Customer Service Calls (*shared duty)- Solicit Service Work- Answer Phone, Take Messages, Forward Calls- Assist in Company’s Response to Customer Requests for Service (Emergencies and Routine)Profile, Orange County Fire Protection is a leading fire protection equipment distributor located in Southern California since 1966.Credentials California State Fire Marshal License E-0422, Type A California State Contractor\'s License 326604, C-7 C-10 C-16 Department of Transportation Cylinder Retest FacilityMemberships NFPA - National Fire Protection Association NAFED - National Association Fire Equipment Distributors CALSAFE - Calif. Association Life Safety And Fire EquipmentFire Sprinkler System Components

UC Riverside

Bachelor's degree