Jesse Hardy

About Jesse Hardy

My “early” career started out on the family farm, which taught me a strong work ethic…

Experience

1. Project Management Sr Professional Non Technical

   Fiserv

   Oct 2023 — Present · Omaha, NE, US

   Primary project contact for clients and internal groups* Take projects from original concept through final implementation working with internal resources and external customers* Provides continuous project feedback and status updates to key stakeholders* Develops project plans and related task lists as necessary and update plans accordingly* Work with client to determine parameter settings and key parameters into proprietary databases* Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with client requirements* Develop and maintain professional client relationships and manage expectations with respect to live dates and other key timelines* Maintain accurate and complete documentation and procedures identified throughout the project relating to new product/feature functionality * Work with project managers and project teams to ensure internal project audit points are managed and tracked* Develop and maintain consistent standards for project status reporting for internal and external purpose* Ensures adherence to quality standards and reviews project deliverables* Play a role in the operational readiness of new products and features, ensuring the implementation process is outlined, well documented and scalable

Education

• Dana College

  Bachelor of Arts (B.A.)

  1995 — 1999

Skills

• Marketing
• Production and Processing Oversight
• Marketing Strategy
• Social Networking
• Adobe Creative Suite
• Email Marketing
• Process Evaluation Improvement
• Social Media
• Strong Time Management
• Social Media Marketing
• Online Advertising
• Digital Media
• Coordination and Collaboration
• Advertising
• Solid Interpersonal and Customer Service Attributes
• Sound Judgment and Decision Making
• Account Management
• Quality Control Analysis
• Marketing Communications