Jesse F.

An empathetic, SME, and thought leader with extensive experience in developing and executing customer success strategies to drive product adoption, increase customer satisfaction, and achieve revenue growth.

Role
Director Agency Resolution at Ouro
Location
Austin, TX, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Jesse F.

Over 20 years of experience leveraging the voice of customer, insights and analytics, and customer journey mapping, to fully understand the customers’ experience while focusing daily on delivering value to the company, solving customer experience problems, providing anticipatory service and realistically developing new opportunities. SpecialtiesCustomer Experience Management, Business-to-Business, Account Managment, Leadership Managment, Contact Center Operations, Training and Development.

Experience

  1. Director Agency Resolution

    Ouro

    Sep 2024 — Present · Austin, TX, US

Education

  • DeVry University

    Business Administration and Management, General

    2009

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Jesse F. — Director Agency Resolution at Ouro in Austin, TX, US | Unifers