Jesse de Lucia
Account Manager National Account @TD
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WORK HISTORY
Account Manager National Account @TD
Toronto, ON, CA
As a member of the TD Merchant Solutions National Accounts team, I\'m responsible, accountable for portfolio management and acquisition for a portfolio of Mid-Market accounts within TD Merchant Solutions. My goal is to build relationships with key customers within the portfolio, from day-to-day contacts through to executives, with a focus on retention strategies and revenue growth.
EDUCATION
Sheridan College
Advanced Diploma, Marketing
Sheridan College
Certification, Project Management
SKILLS
ABOUT JESSE DE LUCIA
With over 16 years of experience in the financial services industry, I bring a passion for customer satisfaction, business development, and process improvement to my role as an Account Manager at TD. My mission is to help merchants achieve their goals by providing them with innovative payment solutions that suit their needs and preferences. I thrive in a dynamic and collaborative environment, where I can leverage my project management, communication, and analytical skills to deliver value to my clients and my team.In my current role, I manage and grow a portfolio of accounts within TD Merchant Solutions, building strong relationships with key decision-makers and stakeholders. I also identify and pursue new business opportunities through partnerships and networking, using my extensive knowledge of the market and the products. I have consistently exceeded my sales targets and increased the retention rate of my accounts, thanks to my customer service, negotiation, and problem-solving skills. I enjoy working with a diverse and supportive team of professionals, who share my vision and values.
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