Jesse Annoh
AI-Enabled Service Professional | Hospitality-Honed, Healthcare-Tested | Learning to Build with Purpose
- Role
- Patient Success Representative at Brightree
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jesse Annoh
I’m a service professional earning certifications in Generative AI, with deep experience…
Experience
Patient Success Representative
Mar 2023 — Present · US
Top 10% sales in my customer group * 80-100 call daily* Nearly 500 calls per week* Initiates and receives calls to/from patients requiring resupply of sleep therapy products and collects information needed to complete an order* Understands the unique requirements of patients and provides appropriate direction* Provides patient education to provide patients the ability to make an education decision on ordering new supplies.* Completes and documents sales orders with accuracy and speed.* De-escalates patients through best practices.* Navigates through multiples systems and programs.* Works directly with other departments and clients to resolve patient issues.
Education
Borough of Manhattan Community College
Associate of Arts (A.A.), Liberal Arts
1995 — 1998
The New School
Bachelor of Arts (B.A.), Social Sciences
1998 — 2001
Skills
- Customer Satisfaction
- Promotions
- Teamwork
- Sales
- Customer Service
- Front Office
- Team Building
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