Jess Demarest

About Jess Demarest

As a writer and content designer, telling stories is kind of my jam. • I have over 6 years of experience in content design and UX writing • I’m a storyteller who uses narrative to guide users through conversational, intuitive flows • Understanding users helps me do my best work, and I’m always looking to learn and advocate for them • I’m an active thought partner with my cross-functional teammates and can positively influence product direction • I find balance between business and user needs • I think big-picture and always consider the end-to-end user journey • Clear, concise, and consistent is my UX writing motto—I simplify complex processes into easy-to-understand copy • I’ve got a proven track record of delivering results (ask me how my content changes saved Wayfair $1.5M annually!) • I’m well-versed in a variety of content deliverables from all phases of the design process: content wireframes and matrices, card sorting and other research activities, voice and tone guides, content standards, content audits, UX copy docs, content workshops, service blueprints, accessibility considerations, and more

Experience

1. Lead Ux Content Designer

   VistaPrint

   Oct 2024 — Present

Education

• Champlain College

  Bachelor of Science (B.S.), Professional Writing

  2013 — 2017

Skills

• Data Entry
• Editing
• Copywriting
• Office Management
• Event Planning
• Css
• Writing
• Microsoft Word
• Organization
• Microsoft Powerpoint
• Press Releases
• Microsoft Office
• User Research
• Website Design
• Teamwork
• Html5
• Social Media
• Copy Editing
• Marketing
• Wordpress
• Customer Service
• Cash Register
• UX Writing
• Social Media Marketing
• Powerpoint
• Facebook
• Filing
• Critical Thinking