Jess Critchlow

About Jess Critchlow

It’s amazing how businesses have evolved their description of themselves these days. In the past, you were a car manufacturer, an advertising company, a gas pipeline company, and the like. Today, what you more often hear is – we are a “technology and automotive company” or a “technology and banana company.” “Technology” is now an inseparable part of the brand, and it’s understandable since our lives are permeated by ever increasing amounts of technological interaction. Firms want the world to know “we get it.”Beyond the “branding hype,” however, I have found that many businesses don’t demonstrate HOW technology actually contributes to their customer\'s success, improvement or enjoyment. That’s what I do, and it makes all the difference in the world of sales!I talk with prospective clients all day, every day. The bottom line is usually not cost, even in a highly competitive market. It’s about creating that emotional bond through anecdotes, case studies and stories that show, “we get it,” “we understand your business and your pain points.” Let me show you how your world will change.In essence, I’ve changed the discussion from “here’s how it works. to here’s how it matters.”

Experience

1. Director of Sales and Business Development - Idatahub

   Idata Incorporated

   Nov 2016 — Present

   A boutique software products and consulting firm serving colleges and universities providing solutions for system integration, data governance and business intelligence. Leading division scale up, IDataHub higher education integration “Connectors”, with products in early market stages - Recruited to scale up business unit and launch in-development product line in newly created sales leadership and business development role- Identified and established three distinct service segments to respond to specialized market opportunities: direct sales, re-seller and channel partnerships

Education

• Concord Carlisle Regional High School

  Diploma

  1993 — 1997

• Organic Growers School

  Certificate: Farm Beginnings , Organic Growing

  2017 — 2018

• The College of Wooster

  BA, Communications

  1997 — 2001

• University of Adelaide

  Liberal Arts and Sciences/Liberal Studies

  2000 — 2000

Skills

• Building Customer Loyalty
• Client Development
• Enterprise Technology Sales
• Project Planning
• Leadership Development
• Client Counseling
• Advertising
• Public Speaking
• Helping Clients Succeed
• Sales Presentations
• Retention Strategies
• Marketing
• Recruiting
• Customer Loyalty Management
• Communication Skills
• Admissions
• Strategic Leadership
• Sales Process
• Sales Management
• Business Process Improvement
• Business Development
• Contract Negotiation
• Higher Education
• Project Management
• Client Education