Jessamy Nichols Rhodes
Senior Manager, Onboard Product Performance @Delta Air Lines
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WORK HISTORY
Senior Manager, Onboard Product Performance @Delta Air Lines
Atlanta, GA, US
Responsible for establishing new program to track and report out on onboard snack and beverage performance, encapsulating data from sales revenue, customer sentiment, flight attendant satisfaction, operational efficiency and more.Recommend strategic adjustments to onboard products to drive towards revenue goals and customer satisfaction.Manage team of individual contributors and build their capabilities in data and analyses.Collaborate across a variety of stakeholders including catering operations, product vendors, finance, marketing and other teams to ensure a seamless, premium and multi-pronged approach to the onboard food and beverage experience.
EDUCATION
The University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.), Double Major: Global Studies & Political Science, Minor: African Studies
School for International Training
Semester Abroad: Development Studies in Kampala, Uganda
SKILLS
ABOUT JESSAMY NICHOLS RHODES
Strategic and impact-driven manager with over a decade of global experience leading complex, cross-sector programs in operational excellence, ESG, and economic development. Proven ability to drive innovation, optimize performance, and lead high-performing teams across Fortune 500 companies, international development agencies, and government partners. Adept at aligning business strategy with impact, managing multimillion-dollar portfolios, and delivering measurable results in dynamic, fast-paced environments.
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