Jessica Mott

About Jessica Mott

Results-driven and adaptable professional with extensive experience in SaaS, business…

Experience

1. Office Administrator

   O'Neill Landscape Group LLC

   May 2024 — Present · Woodstock, GA, US

   Administrative & Office ManagementOversee daily office operations and maintain an organized, professional, and efficient work environment.Serve as the primary point of contact for clients, vendors, and visitors—managing phone calls, emails, and inquiries.Coordinate schedules, meetings, and documentation for internal teams.Maintain office records, supplies, and equipment.Support HR functions including onboarding, time tracking, and employee record maintenance.Accounts Receivable & Financial SupportGenerate and issue accurate customer invoices and statements.Track incoming payments, record deposits, and reconcile accounts.Follow up on overdue balances and communicate professionally with customers to resolve payment issues.Prepare weekly A/R and aging reports for management review.Assist with basic bookkeeping and coordination with accounting staff or external bookkeepers.Inside Sales & Customer SupportRespond promptly to customer inquiries via phone, email, or web leads.Provide quotes, pricing, and product/service information to customers.Prepare and send proposals, estimates, and order confirmations.Maintain CRM or sales tracking system with up-to-date customer and lead information.Follow up on open quotes and sales leads to help close new business.Support the sales team with scheduling, order processing, and customer communication.Assist with marketing tasks such as sending follow-up emails, updating materials, and managing promotional lists.General SupportAssist management with reporting, data entry, and special projects.Maintain confidentiality and uphold company policies and procedures.

Education

• Portland State University

  Bachelor of Arts, Conflict Resolution

  2010 — 2012