Jesse Lopez
Customer Driven IT Service Operations Program Manager
- Role
- Program Manager Office 365 Incident Communication & Coordination at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jesse Lopez
As an established leader in IT Service Operations, my career path shows a specialization…
Experience
Program Manager Office 365 Incident Communication & Coordination
Mar 2018 — Present · Redmond, WA, US
Education
University of Phoenix
Business/Commerce, General
Skills
- Cross-Functional Team Leadership
- People Management
- Cloud Computing
- Program Management
- Operations Management
- Employee Relations
- Agile
- Business Process
- Risk Management
- Microsoft Office
- Customer Experience
- Incident Management
- Release Management
- Customer Satisfaction
- Strategic Leadership
- Analysis
- Team Building
- Management
- Business Process Improvement
- Coaching
- Contact Centers
- Business Continuity
- Call Center
- Human Resources
- Problem Management
- Leadership
- Crm
- Employee Training
- Command Center
- Business Analysis
- Work Force Management
- Major Incident Management
- Project Management
- Account Management
- Change Management
- Lean Six Sigma
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