Jesbin Joy
Technical Lead @National Energy System Operator
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WORK HISTORY
Technical Lead @National Energy System Operator
Warwick, GB
EDUCATION
Nirmala Higher Secondary School, Chemperi
A-Levels, Science
Anna University Chennai
Bachelor of Engineering (BE), Computer Science
SKILLS
ABOUT JESBIN JOY
12+ years of experience in diversified fields of application software development in Client Server Environments, Mobile Technologies, in Banking, Retail, Manufacturing, CRM, Healthcare domains.• Most recent 3+ years of experience in Salesforce Development.• Salesforce certified Platform developer, Administrator and Service Cloud consultant• Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Flows • In-depth experience in CRM business processes like Lead Management, Work order management, Pipeline Management, Account Management, Case Management and Trip & Itinerary. • Proficient in dealing with functionalities related to sales cloud & service cloud.• Experience in integration using Call Outs, outbound messaging and Rest api services.• Experienced in Customizations of roles, profile, permissions sets, Reports and Dashboard, Email templates.• Good knowledge in declarative features like validation rules, workflows, Flows, Process builder, approval processes, sharing rules. • Extensive experience in Data Loader for Data migration activities.• Good Knowledge on SOQL and SOSL query languages.• Involved in deployment activities.• Experience in Salesforce Tools like Developer Console, Data Loader, VS Code, Copado• Adept at all phases of SDLC, which includes Design, Architecting, Requirement Analysis, Coding, Testing, Integration, Code Reviews and Implementation.• Hands on experience in requirement gathering, preparing of functional specifications and technical design documents• Excellent Leadership and Interpersonal skills with ability to work effectively with all levels of organization and individually as well.• Expertise in Android mobile application development
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