Jesal Shah

Sales & Solutions | IBM Consulting | IIMA Alumni | Ex Accenture, Cognizant & TCS

Role
Client Services Lead at IBM
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jesal Shah

Strategic Business Transformer ~ Concept-to-execution driver & Turnaround…

Experience

  1. Client Services Lead

    IBM

    Feb 2025 — Present · Mumbai, IN

    Sales & Solutions for Business Operations Service Line, IBM Consulting

Education

  • Indian Institute of Management Ahmedabad

    Senior Management Programme

    2023 — 2024

  • Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics

    Higher Secondary Certificate and Bachelor of Commerce - BCom

    1994 — 1999

  • Utpal Shanghvi School

    Secondary School Certificate

    1984 — 1994

  • VESIM - Vivekanand Institute of Management Studies and Research

    Master in Management Studies

    2000 — 2002

Skills

  • Operations Management
  • Hro
  • Business Strategy
  • Contact Centers
  • Business Process Re-Engineering
  • Sales
  • Business Intelligence
  • Performance Management
  • Crm
  • Mis
  • Outsourcing
  • Key Account Management
  • Leadership
  • Payroll
  • Team Management
  • Business Development
  • Strategy
  • Marketing
  • Vendor Management
  • Pre-Sales
  • Management
  • Business Analysis
  • Bpo

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Jesal Shah — Client Services Lead at IBM in Mumbai, MH, IN | Unifers