Jerry Stalick
Customer Support | Customer Success | Executive Leadership | Mentor
- Role
- Senior Vice President at Delinea
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Jerry Stalick
My track record: • Developed and launched multiple segmented high-touch and automated customer journeys, dramatically decreasing expenses while increasing customer engagement. • Proactively identified and prevented over $2 million in churn in less than a year. • Developed multiple customer health scorecards and metrics. • Grew revenues by over 25% YoY while growing expenses less than 10%. • Achieved world-class Customer Satisfaction and NPS scores.
Experience
Senior Vice President
Nov 2023 — Present · Bellevue, WA, US
I\'m an experienced senior executive heading the global support team at an industry-leading cybersecurity company. My team and I are committed to delivering top-notch customer support and ensuring client satisfaction while helping our customers and employees thrive.
Education
University of Newcastle
Communications
Northern Arizona University
Bachelor of Science (BS), Communications
Skills
- Telecommunications
- Wireless
- Vendor Management
- Management
- Networking
- Enterprise Software
- Staff Development
- Data Center
- Cross-Functional Team Leadership
- Strategy
- Network Security
- Leadership
- Technical Support
- Security
- Mobile Devices
- Integration
- Troubleshooting
- Program Management
- Cloud Computing
- Computer Network Operations
- Saas
- Managed Services
- Project Management
- Strategic Planning
- Start-Ups
- Customer Support
- Call Centers
- Lte
- Professional Services
- Employee Training
- Team Building
- Team Management
- Virtual Teams
- International Business
- Global Management
- Global Strategy
- Mergers & Acquisitions
- Customer Satisfaction
- Customer Engagement
- Wireless Technologies
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.