Jerry Roberts

About Jerry Roberts

I am deeply involved in leading digital transformation initiatives, focusing on…

Experience

1. Solutions and Devops (Principal Scope), IT Technology Services Expert

   Sap Ns2

   Jun 2020 — Present

   Leading the design and development of an internal Retrieval-Augmented Generation (RAG) platform, integrating large language models (LLMs) with a user-friendly GUI, automated pipelines, model switching, and real-time validation across environments-Designed a whole operation and wrote a pipeline to review a 60-page SOC2 audit document with 250 different configurations. Designed the output to be understandable by technical and non-technical stakeholders-Reduced time to present reports to internal auditors from hours to minutes-Wrote an automation code to eliminate the need for Windows engineer admins to spend weeks performing audits, cutting down to 30 minutes. It can be run by non-engineers, saving hundreds of thousands of dollars in labor costs-Designed a new standard and automated changes to reduce the AWS configuration process to 4 hours from 133 hours-Automated monthly, quarterly, and annual processes and designed an automation solution compatible with cloud services, automating reporting capabilities and funneling data into a centralized location to improve transparency and access-Enabled a reduction in workforce hours after automating many functions of the Windows department-Gained Security Plus, AWS, Google, and Linux certifications to step in and support DoD projects, ensuring delivery within deadlines-Spearheaded a project to improve implementation in all departments (Linux, Windows, Cloud, and Security), and worked with the required departments to improve the build process and expand on the validation and automation of logging-Automated the build process, combining Python, Django, JavaScript, PowerShell, and cloud tools to automate a 40-hour-a-month build process with a GUI configured that allowed the Security team to utilize the image build process and save eight hours per audit-Solution provided logs, details around patches, software versions, and automated documentation to improve processes across all environments that required images.