Jerry Ouellette
Regional Director of Operations
- Role
- Director Network Services - East Staff Suppot at AT&T
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Jerry Ouellette
Successful Large Team Leader & Six Sigma Master Black Belt with a passion to serve as a…
Experience
Director Network Services - East Staff Suppot
Apr 2024 — Present · Indianapolis, IN, US
Education
University of Massachusetts Lowell
Electrical and Electronics Engineering
1989 — 1995
American InterContinental University
Bachelor, Business Administration
2005 — 2007
Skills
- Data Analysis
- Six Sigma
- Project Management
- Customer Experience
- Contract Negotiation
- Call Centers
- Cross-Functional Team Leadership
- Green Belt
- Project Planning
- Lean Manufacturing
- Process Improvement
- Dmaic
- Leadership
- Sales Operations
- Customer Service
- Call Center
- Troubleshooting
- Team Leadership
- Wireless
- Vendor Management
- Management
- Team Building
- Product Management
- Team Management
- Program Management
- Change Management
- Business Process Improvement
- Telecommunications
- Training
- Customer Satisfaction
- Testing
- Operations Management
- Quality Assurance
- Strategy
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